Sleeping in Savasana

My yoga journey

My Buddha Box Fail

on June 12, 2017

At the Om Yoga show I ordered a surprise box from My Buddha Box. They had a great stand and the products that were in the previous boxes looked great. As the show was a little after my birthday I decided to use some of my birthday money to treat myself to a box.

It should have been dispatched on the 21st April so a few days after I got back from Thailand and should have contained mala beads and ‘other awesome things’. I was really looking forward to it.

Then I didn’t get a dispatch email. I checked the website, nope not dispatched. I was patient, these things get held up, no problem. By the 27th, still not dispatched and nothing on social media since the 11th. Humm. I emailed them and also sent an Instagram message.

Nothing.

I sent a Facebook and Instagram message on the 2nd May, which I got a response from on the 6th May.

“Hi, I’m so sorry to here you haven’t received your box yet, We will resolve this today for you we are looking into the issue, and figure it out we will message you buy the end of the day if we can’t track down your box we will send you out a replacement! Sorry about this!”

Excellent, progress I thought.

I sent another message on the 9th May asking what happening as it still wasn’t showing as dispatched on the website and they hadn’t asked for my order number or any other details to help recognised my delivery. I mean my Instagram only uses my first name not my full name.

I then gave up waiting on the 15th May. Luckily I’d paid via PayPal as they had the option of that or typing in card details. I raised it as a item not delivered query. I send copies of screenshots showing that it hadn’t been dispatched and that I’d questioned where it was.

PayPal found in my favour and were able to recover the money from My Buddha Mood Box but it was a lot of a faff. Plus I actually wanted the stuff in the box. I’ve not found another surprise box that suits me that has yoga stuff that isn’t US based.

My Buddha Mood Box’s website is still live and still accepting orders as far as I can tell so I’m not sure if they were just rubbish for me or have gone out of business.

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